SMART CALLER ID INSTANTANEOUS PATIENT INFORMATION AS SOON AS THE PHONE RINGS

Smart CallerID

For patients who call your practice, relevant information such as future appointments, remainng insurance benefits, family members, patient referrals, account balance, treatment plans and any medical alerts will be instantly availiable!

Highly integrated, click any module and be taken to the appropriate location in your practice management system.

Allows practices to focus on building relationships with patients by answering in a more personal way.

Why Smart CallerID?

Having a patient's information right at your fingertips is a powerful time saving tool.

Smart CallerID eliminates the clerical errors in creating new patients

Hassle free solution that reduces patient identification time, spam and telemarker calls while improving practice-patient relations.

Velocity Practice Communication Management Software - Smart Caller ID - 291x500

Explore Each Smart CallerID Module

APPOINTMENT

Tells if they have appointment or not.  If there is an appointment, it tells you the date & time, value of appointment and the missed appointment rate (divided by thirds)

It expands - clicks or hovers.  If they click, it will take them to the date in the calendar

Hover - they will see passed and future appointments.

 

Velocity Practice Communication Management Software - Smart Caller ID - APPOINTMENTS

RECALL

Recare - due date for the next cleaning
Routine check ups according to ADA standards

Will display value and date

If it’s blank it means a recall appointment needs to be booked and if it's clicked it will go to the appointment booking window to create recall appointment and it will open near the date that the system calculates it should be according to ADA standards

Velocity Practice Communication Management Software - Smart Caller ID - RECALL

INSURANCE

Provider as well as the amount that they have.  Hover on it shows the % of coverages for each treatment, deductible, limitations

Velocity Practice Communication Management Software - Smart Caller ID - INSURANCE

TREATMENT PLANS

Outline of required treatments according to symptoms or problems.  What works needs to be done is translated into a dollar amount.

Velocity Practice Communication Management Software - Smart Caller ID - TREATMENT PLANS

FAMILY

The 1st amount displayed shows the lifetime revenue of the patient and the 2nd amount displayed the lifetime revenue from the patient's entire family.
Velocity Practice Communication Management Software - Smart Caller ID - FAMILY

ACCOUNT

This module displays the current outstanding balance due for the entire family.  When that module is hovered on is displays each patient and their corresponding individual outstanding amount.

REFERRALS

This module displays the lifetime value of the patient referrals from the patient that is calling.
Velocity Practice Communication Management Software - Smart Caller ID - REFERRALS